Sanho sues Wooblue for pulling of CameraMator app

FOR IMMEDIATE RELEASE

Sanho Sues Former Software Developer Partner Wooblue And Wooblue’s CEO Usman Rashid For Unlawful Removal Of CameraMator App From Apple AppStore And For Fraud And Breach Of Contract

FREMONT, CALIFORNIA (February 20, 2013) – Sanho Corporation (“Sanho”) – a leading designer and developer of electronics and electronics accessories – sued Wooblue, Inc. (“Wooblue”) and Wooblue’s CEO, Usman Rashid, for fraud, breach of contract, unfair business practices and other claims in a complaint filed today in Alameda County Superior Court.

Wooblue and Rashid are owners of the “CameraMator” trademark, CameraMator Kickstarter project, developers of the CameraMator app and operators of www.cameramator.com, @cameramator twitter account and facebook.com/cameramator facebook account.

Sanho is the technology, hardware, manufacturing, marketing, sales and distribution partner of Wooblue/Rashid in the CameraMator product.

“Sanho had no choice but to protect itself and Sanho’s customers after Wooblue and Rashid deliberately and wrongfully disabled the thousands of CameraMator products already in the hands of Sanho’s distributors and customers,” said Sanho President, Daniel Chin. No trial date has yet been set for Sanho’s complaint.

Wooblue and Rashid breached the parties’ development agreement for the CameraMator product and application, which is used with Sanho’s revolutionary Compact Universal Wireless Adapter, (“CUWA”).  Sanho’s patent-pending CUWA technology allows a device with a universal serial bus (USB) port (such as a computer, camera, or music player) to communicate wirelessly with other devices, such as a mobile phone or tablet computer.  Sanho’s claims arose after Wooblue and Rashid unlawfully removed the CameraMator application from the Apple AppStore and other similar markets.  Sanho’s complaint alleges that Wooblue and Rashid took that action knowing that it would harm Sanho’s relationships with its customers and distributors.

After Sanho announced its CUWA technology and made application kits available for developers, Rashid approached Sanho and sought to partner on the development and sale of the CameraMator product and application.  According to Sanho’s complaint, after sales of the CameraMator took off following its debut at the most recent CES and Macworld trade shows, Wooblue and Rashid tried to extort more favorable business terms from Sanho by holding Sanho’s customers hostage and taking down the CameraMator application rendering any unsold CameraMator products unusable. Further, by taking down the application, any owners of CameraMator products who did not download the application prior to Wooblue and Rashid removing the application from the AppStore will not be able to use the CameraMator product that they purchased.

Details of the Sanho vs Wooblue/Usman Rashid lawsuit can be found below:

Sanho vs Wooblue & Usman Rashid Lawsuit by

Sanho vs Wooblue & Usman Rashid Court Summons by

Sanho vs Wooblue & Usman Rashid Civil Case Cover Sheet by

25 thoughts on “Sanho sues Wooblue for pulling of CameraMator app

  1. Ryan Lackey

    I assume this means we who were dumb enough to buy this device are now essentially SOL — so you sue him, and he restores the app to the store, but development stops.

    I guess we should find a new device and write an open-source control app for it, which may incidentally support the Sanho board, or just be smart and stick to buying WFTs from Canon or the equivalent devices from Nikon in the future, rather than relying on dodgy third party vendors.

  2. Keith McLuckie

    Agree with Ryan Lackey’s sentiment – but the price differences preclude it for me! Great news that Sanho is developing its own app – be nice if it included a live feed view/preview but I guess that’s a bridge too far

    On the face of it Woodblue are being extremely unreasonable and unbusiness-like – makes me wonder what happened to most of the funds obtained from Kick Starter if it was just for the development of an app and pretty casing

    I was about to download to iPad but guess I’ll need to wait

  3. Andrew

    I also bought one via the Kickstarter campaign, and found WooBlue to be willfully silent on support issues. Their app was poorly designed and used an odd UI which just sealed this product’s dismal fate.

    I consider this my first Kickstarter failure. I look forward to the new app, and hope it solves my issues (so far it’s never worked for me, and the documentation is tiny & worthless), but alas, I’m already pretty jaded on this device.

    Still, I’m glad to see there is someone behind the product who’s looking out for us early adopters! Good luck with your lawsuit!

    1. HyperBlog Post author

      We do have the hardware advantage and we will very soon catch up with the software. Things will only get better since we design both the hardware and software.

    1. HyperBlog Post author

      Hi Darren,

      We were contracted by Usman Rashid to manufacture and fulfill the CameraMator Kickstarter rewards. Usman gave us all shipping instructions (shipping method, shipping packaging, customs/insurance declaration etc.) and we were just doing what he told us to do for the Kickstarter rewards. Till this day, Usman still owes us $8,893.50 for unpaid products and $3,357.50 for labor and shipping costs associated with the Kickstarter rewards fulfillment (yes he still has not paid us a single cent for shipping out all those Kickstarter rewards despite promising to do so many weeks ago). Usman failed in his promise to honor his contractual obligations and that’s why we are suing him.

      Usman promised you the Kickstarter reward and he is failing to honor that promise too. Usman took your money and is failing on his promises. You should ask Usman in public on Kickstarter where the Kickstarter money is and whether he intends to honor his promises. Failing which I’m afraid your only recourse is to complain to Kickstarter and your credit card company.

  4. Liz Marinik

    Pleased you are backing the product. Better software would be greatly welcome.

    What to do if my CameraMator is physically faulty as it slides off the hot shot of my 5DII just by tilting the camera? First issue of this kind I’ve had with the hot shoe. Ridiculous using tape to hold it in.

    As a result I’m nervous returning for fear of not getting another one back….

    1. HyperBlog Post author

      Being our partner then, Usman wanted the CameraMator to have a universal hotshoe mount that would fit both Canon and Nikon DSLR cameras. What we found out later is that there’s actually a 0.1mm difference in size between the Canon and Nikon hotshoe, so what’s slightly loose in Canon is slight tight in Nikon, so it’s not a defect but a design oversight. There are adapters that would fix this looseness by tightening the connection with the CameraMator and the camera like this http://www.bhphotovideo.com/c/product/386253-REG/K_Tek_K_SA_KSA_Adjustable_Camera.html I know it’s not the ideal solution but probably the best workaround right now.

  5. Stefan Lieser

    If Sanho was responsible for shipping: my device was sent to Germany. Because you didn’t attach an invoice at the outside of the packet I had to pay additional 28,51 EUR for customs. Other kickstartes had to do the same. It’s very annoying that you handled the international shipping in this crappy way. Who will pay me this 28,51 EUR back? Sanho? Usman?

      1. Julian-H

        So just because you acted on his instructions you couldn’t think along and just put the invoice on the outside of the box, maybe thinking “Hm! He’s missing something, maybe we should add this to help the backers just in case?”

        Nope, let’s just blame him :D
        btw as you already noticed I also had to pay 28,51 EUR to the german customs and I don’t think I will see them soon from either you or Usman, so I blame both of you.

  6. Stefan Lieser

    Any by the way, if you are the hardware manufacturer: my CameraMator is very shaky when put on the hotshoe of a Canon 7D. Who is responsible for that and who will fix that? Sanho? Usman?

    1. HyperBlog Post author

      Being our partner then, Usman wanted the CameraMator to have a universal hotshoe mount that would fit both Canon and Nikon DSLR cameras. What we found out later is that there’s actually a 0.1mm difference in size between the Canon and Nikon hotshoe, so what’s slightly loose in Canon is slight tight in Nikon. There are adapters that would fix this looseness by tightening the connection with the CameraMator and the camera like this http://www.bhphotovideo.com/c/product/386253-REG/K_Tek_K_SA_KSA_Adjustable_Camera.html I know it’s not the ideal solution but probably the best workaround right now.

  7. Ben

    As an early backer I’m thankful for the hardware, but like many others disappointed that the software Usman designed doesn’t have a live view. He promises the upcoming version will have this but he’s not commented on my thought\request in regard to that function, maybe you will….

    Would it be possible for the live view feature of your software to pass anything displayed on the camera’s LCD? I use Magic Lantern companion firmware on my Canon D550 primarily for the peak focus and zoom focus features in Magic Lantern. I use a manual lens so I have to do the focusing. Peak focus shows where the focus in the lens’s frame of view is by surrounding that area in a series of dots shown on the camera’s LCD for the current view. It would be wonderful if live view in your software passes along these details to the iPad display, so I can very easily see more clearly on the larger display where the focus is in attention in the frame. It would be much easier than looking at the camera’s LCD. Those focus dots make it so much more obvious where the focus is. Could you set the live preview to have a toggle to turn on and off the on-screen displays from both the camera’s internal overlays as well as Magic Lantern overlays? I realize not everyone wants to see the overlays, but someone in my situation using Magic Lantern wants to see it all. Hope you can consider this in your design of live view.

  8. Nuno Figueiredo

    Until now, I have been giving the benefit of the doubt to Usman since he was the Kickstarter campain owner but the lack of updates and the constant miss of presented schedules are simply demotivating.

    However, I do hope that Sanho and Usman can settle the divergences and that everybody gets paid what it should, and that Cameramator/iUSBportCamera can start to have the appropriate support and needed applications (still waiting for an Android solution on my side..)

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